Knowledge Base Portal

Give your users a searchable FAQ page powered by your chatbot's knowledge base.

URL

Each chatbot with FAQs enabled gets a public knowledge base at:

https://chat.getrocketflow.io/kb/{chatbotId}

Enabling

1. Go to your chatbot settings
2. Enable FAQs in the Tabs settings
3. Add FAQ entries (or use the Generate FAQs feature)
4. The portal is automatically available

Features

• Branded header — Uses your chatbot's color, name, and image
• Search — Real-time filtering by title and content
• Expandable cards — Click to expand each FAQ
• Source references — Links to original sources
• Chat CTA — "Can't find what you're looking for? Chat with our AI" button

API

GET /api/public/chatbot/{chatbotId}/knowledge

Returns:

• Chatbot branding info (name, color, FAQ header/description)
• All FAQ entries
• Completed knowledge sources (titles only)

Only available when enableFaqs is true on the chatbot.