Features
Explore all RKT platform features — skills, handoff, webhooks, automations, and more
Features
- Chatbot Skills — Reusable prompt instructions
- Human Handoff — Escalate from AI to human agents
- Webhooks — Event subscriptions for integrations
- Automation Rules — No-code "when X, do Y" rules
- Knowledge Base Portal — Public FAQ page
- Auto-Retrain — Automatic re-crawling of URL sources
- CSAT — Customer satisfaction scoring
- Insights — Analytics dashboard and knowledge gap detection
- Whitelabel — Remove branding and custom CSS
- Guardrails — Content safety policies
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