Features

Explore all RKT platform features — skills, handoff, webhooks, automations, and more

Features

Chatbot Skills — Reusable prompt instructions
Human Handoff — Escalate from AI to human agents
Webhooks — Event subscriptions for integrations
Automation Rules — No-code "when X, do Y" rules
Knowledge Base Portal — Public FAQ page
Auto-Retrain — Automatic re-crawling of URL sources
CSAT — Customer satisfaction scoring
Insights — Analytics dashboard and knowledge gap detection
Whitelabel — Remove branding and custom CSS
Guardrails — Content safety policies

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User Guide

The CLI tool that automates setups and installing components.

Auto-Retrain

Automatically re-crawl URL-based knowledge sources to keep your chatbot up to date

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