Telegram

Connect a Telegram bot to your RKT chatbot

Telegram Integration

Create a Telegram bot and connect it to your chatbot in under 5 minutes. Free, no approval process.

Setup

Create a Telegram Bot

Open Telegram and search for @BotFather
Send /newbot
Choose a display name (e.g., "Acme Support")
Choose a username ending in bot (e.g., acme_support_bot)
BotFather gives you a token like 123456789:ABCdefGHIjklMNOpqrsTUVwxyz

Connect in RKT

Go to Integrations > Telegram in the RKT dashboard
Paste the bot token
Click Connect

RKT automatically registers the webhook with Telegram.

How It Works

User messages your Telegram bot
  → Telegram webhook → /api/webhooks/telegram
  → RKT looks up chatbot by bot ID
  → AI generates response
  → Reply sent back to Telegram
  → Conversation visible in RKT inbox

Features

Text messages with Markdown formatting
Inline keyboards (buttons)
Works in private chats and groups
No message limits, completely free
Each customer gets their own bot

Group Chat Support

To use the bot in groups:

Add the bot to a group
In BotFather, send /setprivacy and select your bot
Choose Disable to let the bot see all messages
The bot will respond to all messages in the group

Tips

Set a description: Send /setdescription to BotFather
Set an avatar: Send /setuserpic to BotFather
Set commands: Send /setcommands for autocomplete

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On this page

Telegram Integration

Create a Telegram Bot

Group Chat Support